Q: IS TRANSPORTATION TO THE RACE INCLUDED?

If your package includes a shuttle, you’ll enjoy round-trip transportation each race day. Shuttles will pick you up directly from your hotel and drop you off at the track, making race day travel easy and convenient.

Q: WHEN WILL I RECEIVE MY SEAT ASSIGNMENTS?

Your assigned seat and race access details will be shared with you before the event via email . Keep an eye on your inbox as race weekend approaches.

Question 1

CAN I RESELL MY TICKET & HOTEL PACKAGE?

Accepted Answer

Sorry, hotel packages are non-transferable, and reselling of tickets are prohibited.

Question 2

ONCE PURCHASED, CAN I RECEIVE A REFUND?

Accepted Answer

Once a travel package is confirmed, there are no refunds. If someone you invited doesn’t pay for their travel package, the person who booked the entire group will be responsible for the full payment of your order. Please review our Booking Conditions, Terms of Service and Privacy Policy

Question 3

DOES EVERYONE IN A GROUP NEED TO BUY A TRAVEL PACKAGE?

Accepted Answer

If you are traveling with a group and rooming together, you will need to purchase a package for each person staying in your room. You will be able to designate roommates within each room (if purchasing more than 1 room) at point of purchase. You will be able to designate roommates based on room occupancy.

Question 4

HOW CAN I BOOK MY HOTEL STAY?

Accepted Answer

You can select your preferred hotel stay as part of your travel package, with options for 3-night or 4-night stays. Once booked, your hotel confirmation will be included in your package details.

Question 5

IS TRANSPORTATION TO THE RACE INCLUDED?

Accepted Answer

If your package includes a shuttle, you’ll enjoy round-trip transportation each race day. Shuttles will pick you up directly from your hotel and drop you off at the track, making race day travel easy and convenient.

Question 6

WHEN WILL I RECEIVE MY SEAT ASSIGNMENTS?

Accepted Answer

Your assigned seat and race access details will be shared with you before the event via email. Keep an eye on your inbox as race weekend approaches.

Question 7

CAN I ADD OTHER EXPERIENCES WHILE IN SAN DIEGO?

Accepted Answer

Absolutely! San Diego offers plenty to explore during race weekend. To book additional experiences or activities, reach out to our team at sales@oneelevate.com and we’ll help enhance your stay.

Question 8

WILL I RECEIVE A FULL ITINERARY?

Accepted Answer

Yes — a detailed itinerary outlining your hotel, transportation (if included in your package), and race access will be emailed to you closer to the event.

Question 9

WHO CAN I CONTACT FOR HELP WITH MY BOOKING?

Accepted Answer

For any questions or special requests, our team is here to help. Email sales@oneelevate.com for personalized assistance.