Question 1

*What is the payment plan processing fee?

Accepted Answer

The payment plan processing fee covers the administrative costs of setting up and managing your installment payments. It is 3% of the total order price and is non-refundable.

Question 2

Does everyone in a group need to buy a package?

Accepted Answer

You can easily purchase a package for multiple people in one transaction. If your package includes a ticket and is booked for two people, your order will have two tickets. Simply add the number of guests you are buying for and number of rooms you need in the checkout flow.

Question 3

What if I already have a ticket?

Accepted Answer

Not a problem - you can still take advantage of the Hotel Package, which gets you a great hotel deal!

Question 4

How is the lowest price per person calculated?

Accepted Answer

The lowest price per person is typically priced assuming max occupancy of a room (typically 4-5 people in a two queen bed room). Room occupancy varies on room type.

Pepsi Rock the South

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Rock The South

FAQ